By: Ben Adler and Steffi Broski
Michael Malone is with the city’s Department of Utilities. He says customers who have received bills that show a flat rate and a metered rate for a full year will now switch to a metered water bill only.
Malone: “And we have some people that I’ve talked to that actually will see a reduction in their bill.”
It’s just one step in a major undertaking. State law requires the city to install 140,000 water meters by 2025. In the meantime, the city is encouraging residents to request a Water Wise House Call. That’s where a city official visits a home to offer tips on conserving water free of charge.